This exclusive PixelFirst technology allows your sales and service teams to interact with customers online, in a secure, virtual environment during their visits to your website.

Our technology offers you an efficient and cost-effective method of reaching your customers at precise moments, thereby helping to increase revenues and the success of sales and service personnel.

Merging the interactive properties of the Web with the reliability of traditional customer support, ChatDirect helps to develop loyal, enduring customer relationships, convert surfers into purchasers and convince single-visit browsers to become regular customers. It’s the communication tool you need to maximize your site's Internet sales.

Here’s how it works. ChatDirect launches when you are connected to the Internet. You receive audible and visual notifications as visitors enter your site and ask to chat with live representatives by clicking on the ChatDirect link conveniently located on your pages. A chat window opens on the visitor's browser and your Web site operator is notified. You then instant message, in real-time, with visitors on the site. For simplicity and convenience, no plug-ins, downloads or software installations are needed by your customers.

The Benefits:

IMPROVE YOUR BOTTOM LINE, INCREASE SALES
Sell "instantaneously" by communicating directly with your customers the moment they need support. Offer customers special sales programs, finance arrangements, and service.

REDUCE YOUR COSTS
Easily assist your customers, save money, manpower and time over phone calls.

INCREASE YOUR COMMUNICATION
Provide complete and rapid information immediately while eliminating redundant emailing.

ADVANCE YOUR CUSTOMER SERVICE
Give customers and prospects the service they deserve with a live person.

Instant Messaging has been called the next "Killer App" of the internet, and here at PixelFirst, we completely agree.

As always, you can get live help or leave us a message by using the LiveHelp graphic at the upper right.

If you'd like a downloadable version of this page in industry-standard Adobe PDF format, you can find it here:

ChatDirectBrochure2pg.pdf

If you have DSL, a cable modem, a fast connection, or don't mind waiting a few minutes and you'd like to see multimedia demonstrations of ChatDirect in action, just click on the QuickTime Quickstart links below.

If you have a slower connection, you may want to right-click on the Download links, and choose "Save Target As..."